What do we mean by Remote Support?
This is an IT tool where the software allows an IT technician or a support representative to connect to a remote computer from their computer via the Internet and work directly on the remote computer. This is a time and money saving
feature we have implemented in our company where we work remotely solving issues without physically being at your computer.
What remote support application do you need? We use Teamviewer to do remote support,
this is our first option we do however if you do prefer to have a technician come through we can still arrange this to happen.